Now offering local in-store pickup - select 'local pickup' option at checkout. / FREE SHIPPING on all orders $100 & over!
Can I make changes to an order that I have already placed?
- We try to package our orders as soon as possible once they have been placed; that being said, as soon as you realize you need to change something about your order, please email us at firstname.lastname@example.org.
- STB IS NOT RESPONSIBLE FOR PACKAGES LOST / STOLEN UPON DELIVERY.
What is your return policy?
- CLEARANCE ITEMS ARE FINAL SALE.
- FACE MASKS ARE FINAL SALE.
- CANDLES & FRAGRANCES ARE FINAL SALE.
- From the date you receive your package, you have 2 weeks to postmark it back to/return it back to STB in order to receive a full refund for your items. Unfortunately, as our stock moves quickly, we cannot guarantee a refund after that.
- If your items have been used or worn, they will not be refunded.
- If your package or merchandise is damaged upon arrival, please take a photo and contact us immediately at email@example.com.